Provide your personal information
Whenever you buy our products or use our service, site or mobile app, you may be asked to provide us with your personal information. You can choose not to provide personal information we request, but if you choose not to provide, we may not be able to offer our products or services for you, or you or fail to visit our website or mobile app.
Category we collect personal data
Personal data we collect may include:
(A) your name, phone number, email address, address, mailing address, e-billing address or shipping address, your birthday month and date of your payment and credit cards and any other information voluntarily provided to us by your personal information;
(B) IP address of your computer or mobile device, real-time location data, browser settings, Internet browsing history and other information recorded.
The purpose of collecting personal data
Your personal information may be used for one or more of the following purposes ("Purpose"):
(A) communication with you;
(B) to verify your identity and any account with us about your opened;
(C) any of your administration will borrow or else you have to participate in our marketing and related promotions or business activities;
(D) processing of your product or service order (including you in our site's shopping cart contents, e-billing and payment);
(E) to process and respond to your inquiries, suggestions or complaints;
(F) the development of new products and services;
(G) carry out customer surveys;
Personal Care & Information dress (h) available to You;
(I) for data analysis, market research, statistical analysis and behavior analysis to help us better understand your needs and improve our service and product quality;
(J) to personalize our website and content to meet your specific preferences;
(K) for direct marketing activities to get your consent; and
(L) any other directly relevant to any of the above purposes.
Retention of Personal Information
We will retain your personal information in accordance with relevant laws and regulations. Retention time is not longer than the time required for the purpose of completion and will be deleted as soon as reasonably object completed profile.
We will from time to time use your personal data for direct marketing, including:
(A) to promote our products, services, events, competitions, promotional offers (Welfare and promotions), our special program and any other information deemed relevant, or as sending free samples;
(B) the promotion of our suppliers, partners or third party service providers of products, services, events, competitions, promotional offers (Welfare and promotions) and special programs; and
(C) conducting market research and assessment.
We will be based on the personal information you provide to different channels to provide you with details about the direct marketing activities, including advertising, mail, phone, or e-mail or text message to your mobile device.
Without your consent (including expressed no objection) before, we will not use your personal information for direct marketing activity purposes. If you wish to cancel some or all activities related to collection and direct message, you can refer to the below methods "Additional information" and listed or contact our customer service director in accordance with unsubscribe links provided to indicate your choice or request we change your selection (no extra charge).
To ensure that your use of our website, your personal information is safe to use, not abuse, we use advanced encryption technology and secure servers. When you send your order information, our Secure Sockets Layer (SSL) to avoid transmission of your data when a third party to be seen. We also have other security measures, including only necessary to use and have been training employees to access to personal data, any unauthorized Buyers will not be allowed.
When you visit our site, Cookies we use will automatically collect information about you (including browser and operating system, and Internet service provider's domain name that you are using). Cookies when you visit the website, the browser will store information in the computer. Our Cookies identify your computer so that we can personalize your shopping experience and to identify you when you visit the website again. We collected information from Cookies will be used for the purpose.
Most browsers default to automatically accept Cookies. You can change their own browser settings to refuse to accept Cookies. If you choose to decline Cookies, you may not use all the features and services on our website.
Access and correction of your data
You can follow the following methods "Additional information" listed contact our customer service officer, to request access to and correction belong to your profile. We will process your request to verify your identity, and we can charge a reasonable administrative costs in relation to your request.
Phone : +852 23951884 / 23951885
(office hours: Monday to Friday 9:00 am to 6:00 pm) (Hong Kong GMT +8);
Mailing :( (Office) Room 902, Golden Gate Commercial Building, 136 – 138 Austin Road, TST, Hong Kong
Last Updated: July 2016
Compliance with laws
Ausganica Limited is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.
We recommend delivery services for shipping of the products you ordered. However, should you prefer other delivery services or forwarders, you may contact us or make your own arrangement. Our products and shipment fees are denominated in US dollars with local currencies equivalent for reference. All orders placed are transacted in US dollars.
Our trademarks, service marks and copyright
The following trademarks and service marks belong to Ausganica Limited or its affiliates and all rights in them are reserved: Ausganica, 澳佳伊, Ausganica.com.hk. These and other Ausganica or Ausganica.com.hk graphics, logos, service marks and trademarks of Ausganica Limited and its affiliates and subsidiaries may not be used without the prior written consent of Ausganica Limited or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on Ausganica.com.hk are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Ausganica.com.hk, are the exclusive property of ausganica.com.hkand are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of Ausganica.com.hk or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Sasa.com reserves the right (but without the obligation or liability) to prohibit or remove any such material.
Resale Purpose is Not Permitted
All products sold are for customers' use only and shall not be commercially resold. ausganica.com.hkmay refuse any purchasing order which it suspects is for commercial resale.
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Ausganica.com.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Ausganica.com.hk. Ausganica.com.hk shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Although Ausganica.com.hk uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Indemnity and Limitation of Liability
Links to other sites
Occasionally, Ausganica.com.hk may make available a link to a third party's web site. These links will let you leave Ausganica.com.hk. The linked sites are not under Ausganica.com.hk control and Ausganica.com.hk is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Ausganica.com.hk is not responsible for webcasting or any other form of transmission received from any linked site. Ausganica.com.hk provides the links only as a convenience. Ausganica.com.hk does not endorse the site or its use or contents.
Ausganica.com.hk may terminate or suspend your access to all or part of the site, without notice, for any conduct that Ausganica.com.hk, in its sole discretion, believes is in violation of any applicable law or is harmful to Ausganica.com.hk or a third party.
Ausganica.com.hk may deliver notices to you by means of electronic mail, a general notice on Ausganica.com.hk or by post. You may give notice to Ausganica.com.hk at any time by means of electronic mail to Ausganica.com.hk or by post to the following address: Rm902, 9/F, Golden Gate Commercial Building, 136-138 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong.
Modification of Terms
|Refund by||Refund timeline|
|Alipay||2 to 3 weeks|
|Wechat Payment||2 to 3 weeks|
|Credit card (except UPOP)||4 to 6 weeks|